We are here because we know POS systems fail sometimes. And when they do, you need help quickly.
Our sophisticated call tracking customer service system allows us to instantly review your service records and offer your the assistance you need more efficiently.
We provide phone and onsite support to all our customers that are under warranty or have valid maintenance contracts. If you do not have a valid contract with us, you must provide a major credit card for billing purposes. If you would like to pursue a support contract, you may speak with our Accounts Department at (201) 418-0600.
If you need help urgently, please call the Help Desk at (201) 418.0600, where we can immediately resolve your issues. Otherwise, use the following resources:
For response to general questions by e-mail, Ask Ed
For tips and updates (Authentication is required), Tips & Updates
For downloads (Authentication is required), Downloads