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The new Positouch Table Management feature is simply irresistible. In a major redevelopment of the previous Table Status component, Table Management takes guesswork out of the real-time management of a restaurant, and puts the entire view of your floor on your point-of-sale computer screen. This is just what the hospitality industry has been waiting for, writes Charles Reiser, CC Production's Project Manager.



Do better with insightful software
The new POSitouch Table Management is just what every restaurant business needs to increase efficiency, and ultimately, improve return on investment. When you use this powerful new module, you will be looking at the exact digital representation of your restaurant layout, the seating arrangements, and operational progress. It allows the managers to anticipate server actions, view table status, and direct operations on the screen with real time information. It allows your hostess to remain out front greeting new customers without actually walking around to see table status's. Positouch becomes your eyes on the floor!

Among the powerful features that make the table management component of Positouch a big hit are the graphical user interface, the scrollable floor plans for multiple rooms, floors, and other locations, the ability to use this graphical view as the means of opening tables, and the inclusion of a Wait List that allows capturing information about guests, party size, preferences, and the like.

The backoffice program of table management is used to design the layout of the floor. The design tool allows placing the various tables onto a chosen background. Tables are given various properties such as number of seats, default section and preference code. The backoffice program is also used to create multiple section layouts that can be put into effect at various meal periods. This allows sections to vary in size and location at different times of the day or days of the week.

By choosing the Table Status button on the front screen, users see a graphical representation of the restaurant, and the current floor plan. Each table provides information in an easy-to-read, graphical interface, showing table number, current status in the order of service, represented by the color indicators on each table and one of the server name, dine time or section number. In addition, POSitouch automatically updates the tables' progress based on server actions throughout the dining experience.

Order directly by your floor plan
Increase table turns by tracking party status

Control reservation and wait list
Hold and combine tables for large parties

Multiple floor plans and sections
Maximize seat utilization with walk-in and waitlist functionality

View by Server, order time, or section
Instantly track covers for more efficient kitchen and server management

Get a quick overview of your floor

Loaded with new features
The new Table Management software takes many of the features of the old Table Status software and gives it an improved graphic interface. Both versions of software include multiple pages allowing you to break up your restaurant into separate areas represented on individual screens. While the original Table Status software restricts you to a grid of six columns by 11 rows, Advanced Table Management is completely flexible and allows for any configuration of tables in your restaurant.

Other benefits include tracking, maintenance of wait lists, and combining or merging of tables. Wait list and reservations are handled from the Host screen, using the “Wait List” button. This allows you to enter the customers name and the number in the party. There is a preferences list you can create, with as many as 15 preference codes such as, smoking, booster seat, window seat or booth. It asks for the wait time you quoted your customer, so it can be compared to the actual time it took to seat the party. If you use pagers to alert your customers that their table is ready it can be linked to this section of the software. Finally there is a place to fill in notes that might not be covered by your preferences list.


To learn more about Table Management, contact us

 


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