Online & Mobile Ordering
CCP’s POS solutions make ordering takeout, catering and delivery incredibly easy for your customers! We make your menus “come alive”, by enabling your customers to place their orders directly off your restaurant's website…rather than from the description of the item that they may receive from your phone order-taker. Don’t suffer “brand dilution” by letting them go to a portal site with the intention of ordering from you, only to eventually give their order to one of your competitors.
Online orders can be transmitted to individual locations or to a centralized call center using a variety of methods, such as direct integration with a CCP POS, or by Fax, Email or IP Printer.
A significant ROI is derived from POS integration, which involves transmission of online orders in XML format over the Internet, from your website to the POS system. Instead of receiving the order by fax or email and having to “re-enter it” into the POS, the order is pre-authorized for payment, and automatically entered in the POS. What a great time saver, and a guarantee that no manual order entry errors were made.
Customers love the speed and convenience of ordering on-line, and the migration of the on-line ordering to mobile devices has been a natural evolution of the process. Whether your on-line orders are placed from conventional PC’s and Laptops, or from a smart-phone, your business will benefit greatly from the ease and speed of the process.