Full Service Help Desk

  • Support availability 24 hours a day, 7 days a week, 365 days a year
  • Live support staff
  • Computerized call tracking and call history
  • A running history of support calls for your site to assist in future calls
  • A computerized knowledge base of all past problems and solutions to assist our highly trained support technicians in resolving your issue quickly
  • Fully trained support staff that understand and employ troubleshooting and diagnostic techniques to help get you back online
  • Support staff team is able to employ online troubleshooting and diagnostic techniques that enable quick problem resolution.