CCP support is available 24/7, 365 days a year, including Holidays. Our staff is fully trained, and entirely focused on providing the highest quality support related to identifying and resolving your specific problems. We understand that customers' support needs and preferences differ widely, and to that extent offer a wide range of agreements to choose from enabling each customer a perfect and affordable fit.
Since every customer is unique, we log the details of your account and your system in our state-of-the-art CRM software. This allows all of our support personnel to view all of the details and support your account with the quick entry of your phone number into the system. It also allows us to customize our Help Desk maintenance agreements so that you can receive the exact level of support you require. We work on your behalf to tailor a service agreement that meets both your budget and your support requirements, whether you are looking for a pay per-call or contract service arrangement.